EN Customer Relationship Management

TELCO

Campaign management

Responsibility for implementation of Campaign Management for e-care, e-mail, portals, salespad, e-shop.

TELCO

CRM Consolidation

Consolidation of customized CRM system is long term project and consists of several subprojects, which expected outcome is improvement of performance of current processes in CRM system, decommissioning of unnecessary parts of system, migration of existing functionality to the new parts of system, cleansing of access rights and modification of telesales applications.

BANKING

CRM Integration

Integration between Siebel CRM and approx. 35 banking systems
Interface for data integration to Operational Data Store / DWH

BANKING

Integration of the Corporate CRM System

By integration of the new operational Customer Relationship Management system for Corporate clients we provided Business Intelligence expertise knowledge. The project scope was to design and develop the Oracle Data Staging Area and create data connection with the CRM application on the Siebel platform.

BANKING

Market Basket Analysis on Retail Customers’ Data

Working out an analytical model based on retail customers’ data. Goal of the analysis was to increase profit on existing retail customers through cross selling. Method called Market Basket Analysis (Association Analysis) has been used to build the model.

Coming together is a beginning, staying together is progress, and working together is success. Discover with us the secret of most efficient way of collaboration.

EFFICIENT COLLABORATION

Not only technology is driving the progress. Business processes deeply combined with technology brings you the opportunity break the traditional limits.

ENTERPRISE DATA WAREHOUSE

The Holy Grail of IT in 21st Century is data integration. A lot of sources, a lot of data, a lot of information. And only one thing you need – collect and join it together by an appropriate way.

DATA INTEGRATION

Without management of the quality you’ll definitely reach your limits. And there’s no better way how to cross the border – improve your business by Data Quality.

DATA QUALITY MANAGEMENT

3+Vs – volume, velocity, variety,… Nowadays data coming out from everything, everywhere. In every form, and FAST. Most probably you’ll have to deal with it during next 5 years.

BIG DATA

“Without reading the text. Know what comes next. Seen it before. And it's painful.” Yes, it’s painful but not for all.